Contact

Contact

We Read
Every Message.

Real people. No ticket numbers.

Before You Write

What to
Expect From Us.

We handle our own messages. That means you'll get a real response — not a template, not a bot, not a three-day wait.

If your question is about an order, have your order number ready. If it's about your brew, tell us your method and what's off. The more specific you are, the more useful we can be.

The chat icon in the corner is the fastest way to reach us. The form below works too. Either way, we'll get back to you.

What to Include

Help Us
Help You Faster.

For order questions: Your order number and a brief description of the issue.

For brew questions: Your brew method, grind setting, ratio, and what the cup tastes like. We can usually pinpoint the problem from there.

For wholesale: Tell us about your business, your volume needs, and what you're looking for. We'll take it from there.

For everything else: Just say what's on your mind. We'll figure it out together.

A Note on Response Time

We typically respond within one business day. If something's urgent — damaged order, billing issue, anything time-sensitive — say so in the first line and we'll prioritize it. We're not going to leave you hanging.