Terms of Service

These Terms of Service ("Terms") govern your access to and use of pillarcoffeeroasters.com, including all purchases made through the website. By accessing this website or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using this website, you represent and warrant that you are at least eighteen (18) years of age and legally capable of entering into binding contracts.

2. Products and Availability

All products are subject to availability. Pillar Coffee Roasters reserves the right to modify, discontinue, or limit quantities of any product at any time without notice.

We make reasonable efforts to display accurate product descriptions and pricing; however, we do not warrant that product descriptions, pricing, or other content on this site is accurate, complete, reliable, current, or error-free.

3. Pricing and Payment

All prices are listed in U.S. Dollars. Applicable taxes and shipping fees may be added at checkout.

We reserve the right to correct pricing errors at any time. If an order is placed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and issue a refund.

4. Shipping and Risk of Loss

Risk of loss and title for products pass to you upon delivery of the product to the shipping carrier. Pillar Coffee Roasters is not responsible for delays or delivery failures caused by carriers or events outside our control.

5. Returns and Refunds

All returns and refunds are governed by our Returns and Refund Policy .

6. Subscription Purchases

Recurring purchases and subscription orders are governed by our Subscription & Purchase Options Policy .

7. Privacy

Your use of this website is also governed by our Privacy Policy .

8. Intellectual Property

All content on this website, including but not limited to logos, text, graphics, images, product descriptions, and design elements, is the property of Pillar Coffee Roasters and is protected by applicable intellectual property laws.

No content may be reproduced, distributed, modified, or used without prior written consent.

9. Prohibited Uses

You agree not to use this website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the site or interfere with any other party’s use of the site.

10. Disclaimer of Warranties

This website and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, Pillar Coffee Roasters shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or purchase of products.

In no event shall our total liability exceed the amount paid by you for the product giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Pillar Coffee Roasters from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of the website.

13. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the purchase of products shall be resolved by binding arbitration administered in the State of Washington, in accordance with applicable arbitration rules.

The arbitration shall be conducted on an individual basis, and not as a class, collective, consolidated, or representative action.

14. Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Force Majeure

Pillar Coffee Roasters shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, supply chain disruptions, labor shortages, carrier delays, or other unforeseen events.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Refund Policy, Subscription Policy, and Privacy Policy, constitute the entire agreement between you and Pillar Coffee Roasters regarding use of the website and purchase of products.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.

19. Modifications to Terms

Pillar Coffee Roasters reserves the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

For questions regarding these Terms, please contact us using the chat feature available on our website. This is the fastest way to reach us.

You may also contact us by email at:

josiah@pillarcoffeeroasters.com

Please include your full name and order number (if applicable) when contacting us.